Terms of Purchase
Hi, Jen Tibbits here, I am so excited that you are planning to purchase my online group course, Stupidly Simple Emails. Before you buy the course there are a few things you need to know about what you are purchasing, what you can expect and the support you will get from me. Please read the terms below and if you have any questions once you’ve finished please do not hesitate to get in touch and I would be happy to chat further.
Your Business BFF
Jen x
The terms and conditions set out below apply to your purchase of the online group course, Stupidly Simple Emails, offered by Business BFF. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which Jennifer Tibbits (“Jen” “I”, “me” or “my”) provide services to you, as purchaser of Stupidly Simple Emails. These terms are subject to any rights you have under consumer law to which I am bound to and which cannot be waived.
Course Outline
Stupidly Simple Emails is a 4-week online group course designed to help you set up and launch an email list for your business. It is focussed and designed for those who are starting out in email marketing. The information is not tailored to any specific industry or any one person or business.
There are five elements to the course:
Live calls
Resources
Weekly Actions
Private Facebook Group
Prize Draw
Live calls
The weekly live calls will be led by Jen.
Live calls will take place weekly for one hour online via Zoom calls.
As far as possible, the live calls will be held on Zoom. The link to watch the replay will be made available in the course membership site within 48 hours following the end of a live call. From time to time technology may fail and the recording may be unavailable or of poor visual or sound quality but I do aim to record all live calls.
Self Study
In addition to the live calls there will be weekly course materials provided for self-study and to support you in your Weekly Actions. The materials will be provided to you in the course membership site at the start of each week. For best results it is important that you complete the self-study materials each week. Failure to complete the self-study materials may limit your ability to appreciate and learn from the preceding or following week’s live call.
Weekly Actions
There will be weekly actions for you to take to set up and grow your email list. The actions will be set out in the live call and in the weekly resources. For best results it is important that you complete the actions each week. Failure to complete the weekly actions will limit your ability to benefit from the information provided and will significantly limit any results.
Private Facebook Group
You will have access to a private Facebook Group. The intention of the Facebook Group is to provide accountability, a community support network and enhance the course experience. It is also where the call replays and course materials will be made available and you can enter the weekly prize draw.
From time to time I may post and offer support but there is no guarantee that posts will be responded to or a Facebook mailbox monitored.
I do not own the Facebook group and make no guarantees that the Facebook group will be available at any specific time.
Prize Giveaway
If you complete the week’s actions (within that week) you can enter into a prize draw for the chance to win a prize. Enter in the Facebook Group by commenting on the corresponding week’s action post within the timeframe given on the post.
One winner will be chosen at random and I will notify them by email. Prizes are non-negotiable, non-transferable and non-refundable. No cash alternative is available. Where a Prize becomes unavailable for any reason, I reserve the right to substitute that prize for a prize of equal or higher value.
The winner’s name and social media username may be posted on the social media profiles of Business BFF and the profiles of anyone I am collaborating with on the prizes after the winner has been selected.
Behaviour
It is requested that at all times your behaviour towards others is polite and respectful. I will not be held responsible for the behaviour or actions of any other course participant. Should your behaviour be deemed offensive or inappropriate I reserve the right to remove you from the course with immediate effect.
General
It is the intention that the Stupidly Simple Emails course will run for 4 weeks consecutively. Should an unforeseen reason arise which causes a session to be postponed it will be added to the end of the programme. All sessions will have taken place within a 10-week period from the start of the course.
Course Specifics
Following successful purchase of the course you will receive access to the private Facebook Group and course membership area, the resources and call replays will be added during each week of the course.
It is not possible to provide any guarantees that you will experience any specific results. Failure to complete the calls (live or replays), weekly tasks and self-study materials will limit your ability to benefit from the information provided and will significantly limit any results. The course is not bespoke and includes general advice should you feel that you need additional support, such as 1:1 coaching, that can be provided separately.
It is not intended that you will finish the course with a complete and detailed email marketing strategy. Stupidly Simple Emails provides strategies and methods to help you set up and launch your email list for your business. It is your individual responsibility to apply what is shared and taught in the course to your personal circumstances both during the course and afterwards. Each individual is unique and their starting position and commitment to the course is unique to them. The aim is that following completion of the course you will have new information, strategies and techniques and have set up and launched your email list for your business.
Please be aware that the course is delivered entirely in English and no translations are provided for videos or text.
Payment Terms
The cost of the course is detailed on the sales page, the Fee. Please be advised that once you have accepted these terms the Fee is fixed at the price advertised. I may increase the Fee for future clients. I reserve the right to add additional training modules and to update the course. Where I do this, I may invite you to upgrade to an enhanced version for an additional fee, but at no time will be any obligation for you to upgrade.
If the price that you pay monthly is higher than the payment in full option, this does not represent a penalty fee but reflects the additional risk and administrative costs which are involved when you pay with a payment plan. In all circumstances, the Fee must be paid in full, even if you decide that you no longer wish to participate. The payment plan is not a subscription which you can opt-out of or cancel it is designed to make the course more affordable it is not an option to try before you buy.
If you are paying by instalment and you fall behind on your payments by more than 7 days, I reserve the right to pause your access to the course until arrears payments have been settled in full and your account has been brought up-to-date.
Support
The aim for this course is that you should be able to access the course material with ease. Should you require any technical support in accessing the course materials I am happy to help you get up and running. Please email hello@businessbff.co.uk and you will receive a reply between Monday to Friday from 9am until 4pm. I will respond as soon as possible and aim to reply within 48 hours during the hours stated.
Once you have finished Stupidly Simple Emails you may wish to work with me further. If you would be interested in hearing how we can work together further then get in touch, email hello@businessbff.co.uk. Please be aware that additional charges will apply to any one to one coaching provided.
Privacy and Confidentiality
Your privacy and protection of your personal data is important to me. I will keep your personal data confidential and will never share it with unconnected third parties. Your payment information will be processed by a secure third-party processor. I will be provided with your email address and name but never be provided with your financial information.
Please be aware that some training sessions may be recorded and your name and image/video may be captured. The recordings of the training will be kept and made available to others on the course. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initial so that support can still be offered but no personal identifiable information will be captured.
Refunds and Cancellation
As you are purchasing digital content which includes data which is produced and supplied in digital form you are only entitled to a refund in limited circumstances. In purchasing the course you are waiving your rights to a refund unless the statutory circumstances for refunds are met.
Intellectual Property
You will be provided with course materials. At all times, even following purchase, the intellectual property rights and copyright connected with those materials remain with Business BFF. You have the right to use the materials as learning tools but you are not permitted to duplicate, imitate or provide copies to third parties whether for free or as part of a sale. No sharing of passwords is permitted.
Feedback and Complaints
If you have any feedback about the course please do share it with me. It is always great to receive words of praise and also helpful to get constructive comments. I really hope that you love this course as much as I do but if you would like to make a complaint this should be made to made in writing to hello@businessbff.co.uk
General
I intend to rely on the written terms set out in these terms and conditions in respect of the course delivered to you. These written terms shall constitute the entire agreement between us.
If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.
These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of your purchase of the course.