Email marketing, done properly - strategic support for small businesses
Strategic email marketing services for small businesses in Surrey and Hampshire
Strategic email marketing support for small businesses that want to stay connected with customers, create more opportunities for sales and know their email is working hard behind the scenes.
No complicated funnels. No endless marketing tasks. Just expert email support that helps your business get more from email.
Whether you're a local business with a small team who knows email matters but can't find the time, a service-based solopreneur who wants to stay hands-on with expert support, or a marketing professional who needs an extra pair of expert eyes, this is email marketing built around how you actually work.
Email matters for your business success.
Email is important.
It just isn't always urgent.
When you're running a business, whatever's shouting loudest today wins.
A customer needs looking after. A booking needs confirming. The social post you were meant to write yesterday still isn't done.
Email doesn't shout, so it just sits there quietly. Important yes, but never quite urgent enough to jump the queue.
Not because you don't get the value. You do. The people on your list already raised their hand and said yes to hearing from you. That's not nothing.
But making email work for your business takes more than occasionally hitting send.
You need the right people, the right strategy and emails that give people a reason to open, read and take action.
That’s where I come in.
Email marketing can be complex.
Working with me isn't.
Most businesses don't need something complicated, but there’s more to successful email marketing than writing a newsletter and pressing send.
Because even the best-written email in the world can only do so much if it’s going to the wrong people, at the wrong time, or not making it to the inbox in the first place.
That’s why I look at the bigger picture, making sure your email marketing has the strategy, structure and support it needs to work properly for your business.
No unnecessary 47-step funnel. No jargon. No sending emails just for the sake of it.
Just email marketing done properly, so it’s one less thing taking up space in your head.
So, where is your email marketing right now?
Whether you’re starting from scratch, know something isn’t working as well as it should, or simply want someone else to take it off your plate, there’s a way I can help.
Email marketing services for your small business
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Starting an email system from scratch?
You know you should have email marketing set up properly, but you’re not sure where to start.
I’ll build the foundations for you, from your email platform and sign-up form to your welcome email, templates and essential setup behind the scenes, so you have an email system you can feel confident using.
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Something on email isn't quite working?
You’re sending emails, but you’re not sure whether they’re reaching the right people, doing what they should, or making the most of the audience you’ve built.
I’ll review your email marketing, identify what’s working, what isn’t and what to focus on next.
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I'm ready for email to work harder for my business
You know email is valuable, but consistently turning it into something that supports your business takes time, strategy and expertise.
I’ll manage your email marketing each month, creating campaigns that keep you connected with your audience, strengthen customer relationships and encourage more people to buy, book or come back.
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Got one specific email problem?
Sometimes you don't need a full audit or a complete setup, just an expert to fix the one thing that's not working.
What my clients say…
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“.Absolutely loved attending the Stupidly Simple Email course. Jen is so knowledgeable and break things down so it really does become Stupidly Simple. I love her passion for email marketing, her excitement is contagious.”
Katherine Pearse -
“Jen is absolutely brilliant at what she does. I've just completed her Stupidly Simple Emails course and it was excellent. I knew what I was doing technically, but the reasons I joined was more for confidence and to find the love in writing an email newsletter, and not thinking it's just another thing to do! This course certainly ticked all the boxes!”
Lauren Hopkins
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"Jen is a brilliant partner - she's efficient, strategic and a great person to work with. Her insights on all things content are invaluable and she is an asset to any business she provides consultancy to."
Fabian, Marketing Lead for three Soho-based restaurant brands
Hey there! I’m Jen Tibbits
I’m an email marketing strategist, serial coffee drinker and someone who genuinely gets excited about a well-timed subject line.
After 16+ years working in marketing, I’ve seen what happens when email is done properly. It becomes one of the most valuable ways to stay connected with customers, build relationships and support your business.
I specialise in helping small businesses get more from email, whether that means setting things up properly, figuring out what’s not working, or taking email completely off your plate.
My approach is simple: understand your business, understand your customers, and create email marketing with a clear purpose.
Because the best email marketing doesn’t start with a template. It starts with knowing who you’re talking to, what they need and what you want them to do next.
Not sure what you need? Let’s have a quick chat
Book a free 20-minute discovery call. No pitch, no pressure, just a conversation about where you are and whether I can help.
Email marketing only works well with the right people signed up.
From Invisible to Inbox.
27 free ways to grow your email list with subscribers who actually want to hear from you